Boots has broadened its immediate delivery service to nearly 500 locations throughout the United Kingdom. The rapid service, facilitated by Deliveroo and Uber Eats, promises delivery of items to customers’ doorsteps within just 30 minutes, an expansion from the previous 250 stores. With a selection of over 10,000 health and beauty products available for quick delivery, customers can now conveniently access items like cold and flu remedies, baby formula, and last-minute presents such as fragrances and beauty products.
To determine if their local Boots store offers this service, customers can utilize the Uber Eats and Deliveroo apps. Once an order is placed, it will be promptly processed and delivered by couriers in secure packaging. In London, on-demand delivery is accessible until midnight in ten stores, with plans for further expansion across the UK. Boots initiated its partnership with Deliveroo in 2021 and later extended the service to Uber Eats in 2023. Additionally, Boots provides on-demand delivery through Just Eat in selected stores.
Paula Bobbett, Chief Data and Digital Officer at Boots, emphasized the convenience customers experience through ordering health and beauty essentials for urgent needs or on-the-go delivery. She underscored the importance of modern retailers meeting customers’ expectations for convenience and accessibility. Suzy McClintock, VP of New Verticals at Deliveroo, expressed excitement over the partnership expansion, highlighting the increasing customer demand for health, beauty, and wellness products. Katie Hunter, Uber UK General Manager, Grocery and Retail, echoed the sentiment, emphasizing the growing trend of customers using delivery platforms for various needs, including health and beauty essentials. The partnership aims to provide high-quality products quickly and efficiently to customers nationwide.