Stellantis has reported an unauthorized breach into a third-party service provider’s platform that assists its customer service operations in North America. The company mentioned that the breach, currently under investigation, only exposed basic contact information and did not compromise financial details or sensitive personal data. The exact number of affected customers was not disclosed by Stellantis.
Upon uncovering the breach, Stellantis promptly activated its incident response procedures and is directly reaching out to the impacted customers. The company has also informed the relevant authorities and advised customers to stay vigilant against potential phishing attacks. Recent months have seen a rise in cyber and data breaches within the automotive industry globally, as threat actors with increasingly sophisticated tactics disrupt operations and compromise sensitive information.
In a separate incident earlier this month, British luxury carmaker Jaguar Land Rover faced significant disruptions in its retail and production activities due to a cybersecurity breach, resulting in factory closures until September 24.